Brain you this was a Corporate Retailer not just an Authorized Dealers that happen to be also identified to mislead customers about promotion. All in all, a horrible buyer knowledge and I will likely not go back or propose MetroPCs to any individual Because of this
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I’m glad my spouse chose to change. Now he won’t have to deal with this silliness. It definitely doesn’t make any difference if the corporate Business responds. We won't be dealing with Metro any longer.
thats Anything you simply call cheap labour they obtaining loaded on our income..i went back again to retail store exactly where i bought it, they claimed they couldn’t help me, went to a different retailer n it was the same thing. in no way store at metro pcs, support is awful. im heading back again to att. they wanted me to visit bank and have copy of my Verify and mail it to them, i ask if they were gonna pay for it plus they claimed no. lousy assistance, so you should don’t store there. i request the clerk to point out me the feathers on cellphone when I purchased it, was informed to read through Guidance.got no assist
I’ve been handed all around many instances on toll absolutely free numbers, frequented MetroPCS retailers as I was told will be able to accommodate, given community “corporate†Office environment toll free figures which will not offer you any automated power to reach a person to ask for the same and constantly conclude by using a substantial quantity of calls to phone again in two several hours and hung up on… all the aforementioned with zero results.
Metro pcs does Possess a plan if you are not proud of your telephone you could return it in seven times. Feels like Wrong ADVERTISMENT !!!!!!!!
You've got a promotion on your web site that advertises a superb offer. I travel forty five minutes from my task to go order your provider and these Kids you have running The shop are LOOSING YOU Funds. Severely this should be fixed and I've experienced nobody Get in touch with me Irrespective of hours and hrs of speaking with numerous CSR’s and requesting professionals nobody seems to know The shop plan. I do due to the fact its advertised in the store they have the exact same conditions and terms because the promotions on the net. Make sure you Support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
January 15, 2016 at seven:twenty am I'm seeking to know how this isn't Phony promoting and should be investigated. I had been a metro pcs purchaser For a long time but I’m into the most up-to-date engineering. I desired the cellular phone i needed to use and metro will not sell telephones like samsung galaxy Notice 4. I wanted the samsung note four I bought unlocked from T-cell no agreement soon after taxes and fees was $710.00 Following getting with T- cell for 11 months and Uninterested in shelling out $30 for just a hotspot alone in my approach I used to be thinking about returning to metro so I contacted them on quite a few occasions by cellular phone and in store to be certain if I change that my mobile phone would be compatible and that I might hve a hotspot element was essential for my company. I had been assured every time over the telephone and in retail outlet Indeed everything would do the job along with the cellphone was procured from their sister community T-cell.
April 2, 2016 at 1:35 am Why could it be that nobody has nothing at all very good to state about Metro Computer ? Why don’t everybody just have Roger Linquist, chairman,ceo,president of Metro Computer system be given a pleasant visit because of the marshal with handing him a lawsuit letter of kindness concerning the issue of breach of deal …and so forth…
May 26, 2016 at twelve:39 am I not too long ago paid out my bill While using the my metro app.by no means had any problem til now ,it took my money even so the mobile phone article source wasn’t on so the following day I went for the metro shop to possess a man convey to me to pay for yet again he didn’t lookup everything he mainly acted like I desired one thing for practically nothing ,so I attempted once again now my lender statement has metro pcs 103.
September one, 2015 at eleven:09 pm You might be nothing but robbers. My eighty four yr aged mom bought a mobile phone on saturday. Sadly the phone didn’t fulfill her needs. She went to return it these days and was instructed to come back next week once the supervisor was there because he had to authorize it. She only has 7 days to secure a refund. Then when I termed to talk to why visit their website she wasn't supplied a refund these days. The great uneducated and rude clerk hung up on me.
00 deductible for every cellphone. That was in March 2016. Certainly one of my mobile phone received dropped and shattered on Monday April twenty five, 2016. I termed to issue a assert over the 29th of April and was explained to the deductible was now 50.. for each cellphone. I did not get any notification on the deductible going up, which is against the law for purchasers not to be notified. I requested to talk to some supervisor and following forty five min of waiting around on hold proceeded to explain all of the problems I had been going through, he received pretty defensive, talked above every thing I webpage used to be stating after which hung up on me. BRAVO metro you may have the worst customer support and telephone support on the planet. On Monday I am submitting a grievance with the Berrer business enterprise Bureau. I'll even pice the store so no person else will get taken advantage of. I'm quite talked over with my complete expertise with Metro pcs
Later on I called human methods they made a decision to call me back on another number. Which I assume was the manager Found at the store, he than advised me to come back in the store to speak to him I suppose we’ll see what has to happen but Sure thats my working experience with Metro PCS. it’s definitely a disgrace how customer care is these days they don’t start to act great until you prepare to obtain them fired !
January 19, 2014 at twelve:24 am I'd a Terrible expertise within the MetroPcs keep on Fowler. 3 visits and 16 pounds billed only to continue to be with out company and threatened because of the alleged supervisor Yvette.no one could explain to us why my fiance was billed a 16 greenback charge, made to wait five times, after which you can presented a refurbished phone that also didn't get the job done. There are several plaques around the keep along with use this link receipts that say all returns are superior for 7 days. We didnt wait 7 days, we did not even wait seven hrs. We ended up again in the store in less than 30 minutes. The telephone we got wouldn't keep cost. I used to be advised itbis not the store fault it had been a battery challenge. I'd no problem purchasing a battery but when i asked for this demand being returned and for me for being specified back the cellphone I had been told no.The supervisor referred to as retail store stability on me. I never cursed. I in no way threatened anythingnbut calling corporate. I actually do hope the incident wad recorded. I know dealing with the general public is not really eady but her Perspective was the worst I've at any time viewed. She asked me their website if I'd a task and if i didnt comprehend the idea of policies and rules? (just because I adked why i couldnt receive a refund for your transaction that occurred one particular hr prior).